Anyone, anywhere can buy from Japan.

You can get an instant quote which includes our fees by adding a product from any Japanese online store to your cart. Once an item is added you will get a full breakdown of the costs minus international shipping.

Yes, we can accept requests for pre-order items. You will pay for the item and our fees upfront, then international shipping once the item releases.

We are able to buy from almost any Japanese store. Including:

• Auction sites—like Yahoo Auctions and Rakuma.
• Online stores—like Amazon Japan, Rakuten, Zozotown and others.
• Mail-order—via fax, letter, or phone.
• In-store pick-up at physical shops and events.
• Japanese marketplaces—like Mercari, Otamart, and Frill.

We declare the custom value of your package as the total cost of its contents, excluding our service fees and domestic shipping costs. Packages shipped are marked as "Merchandise" and cannot be marked as "Gift." You will be responsible for covering any import fees incurred by your package.

We can store items for up to 45 days after they arrive. This means you can wait and consolidate packages to save on international shipping.

We ship internationally using the following shipping methods:

• Japan Post
  • EMS (Express Mail Service)
  • International ePacket (Smal Packet Airmail)
  • Small Packet SAL (Surface Airlift)
  • Parcel Post Airmail
  • Parcel Post SAL (Surface Airlift)
  • Seamail (Surface Mail)
• FedEx
  • FedEx International Priority
• DHL Express
  • Global Express

Estimate shipping costs from Japan with our Shipping Calculator.

Japan Rabbit is an ecommerce service company that makes it easy-peasy to buy things from Japan that would otherwise be fiendishly difficult. We are a proxy-buying service company, not an online shop. As such, we act on behalf of our members' requests to buy-and-ship specified merchandise from Japan-based online shops, marketplace platforms, auction sites, and retail stores.

Japan Rabbit is on a mission to bring peace of mind to the people and businesses that depend on us to buy from Japan. We handle everything from order management and cross-border payment to purchasing and international shipping—so you don't have to. We are working to elevate ecommerce between Japanese sellers and overseas buyers, a critical service for the future of Japan's global economics.

Japan Rabbit makes money by charging our members fixed and variable fees for every successful purchase. Other sources of income include fees on photo requests, express processing, shipping payments, storage, and other services like splitting packages and discreet packing. This is how Japan Rabbit can continue building new and better products that help members get the most from their money.

Anyone who is an adult under applicable law (18 years and older in the U.S.) may sign up! Minors may access Japan Rabbit and use its service only under parental or adult supervision.

Japan Rabbit accepts payment by credit card. Supported credit cards include Visa, Mastercard, American Express, JCB, Discover & Diners. All payments are charged in US dollars.