We’ll handle the ordering, payment, pickup, and shipping—so you don’t have to.
Get the help you need, every step of the way.
Delivering happiness from Japan since 2005
Frequently Asked Questions
Japan Rabbit is an ecommerce service company that makes it easy-peasy to buy things from Japan that would otherwise be fiendishly difficult. We are a proxy-buying service company, not an online shop. As such, we act on behalf of our members' requests to buy-and-ship specified merchandise from Japan-based online shops, marketplace platforms, auction sites, and retail stores.
Japan Rabbit is on a mission to bring peace of mind to the people and businesses that depend on us to buy from Japan. We handle everything from order management and cross-border payment to purchasing and international shipping—so you don't have to. We are working to elevate ecommerce between Japanese sellers and overseas buyers, a critical service for the future of Japan's global economics.
Japan Rabbit makes money by charging our members fixed and variable fees for every successful purchase. Other sources of income include fees on photo requests, express processing, shipping payments, storage, and other services like splitting packages and discreet packing. This is how Japan Rabbit can continue building new and better products that help members get the most from their money.
Anyone who is an adult under applicable law (18 years and older in the U.S.) may sign up! Minors may access Japan Rabbit and use its service only under parental or adult supervision.
Japan Rabbit accepts payment by credit card. Supported credit cards include Visa, Mastercard, American Express, JCB, Discover & Diners. All payments are charged in US dollars.