Formerly White Rabbit Express

Anyone, anywhere can buy from Japan.

Get Started
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We’ll handle the ordering, payment, pickup, and shipping—so you don’t have to.

Cross-border payment
We’ll handle payment for you, whether by cash, furikomi, konibini pay, or credit card.

Cross-border shipping
Ship by Japan Post, FedEx, or DHL.

Auction bidding
Bid on Yahoo!Auctions.

Communicate with sellers
We can relay messages between you and the seller.

Live chat
Chat with us! We are here to help.
Reserve items months in advance.
In-store pickup
Shop physical stores too. Additional fees may apply.
Limited editions
Buy limited-edition and bonus items.

Get the help you need, every step of the way.

We treat everyone like a VIP
Our experts are here to help by chat or email.
Get a quote, instantly
Add the items you want to buy for an instant quote. It’s so fast and simple.
45-days free storage
We’ll keep your packages safe until you are ready to ship.
100% money back guarantee
We buy your item, or you pay nothing.

Delivering happiness from Japan since 2005

As pioneers of proxy-buying in Japan, we lead on innovation and user experience. Our customer care wins the highest ratings in the industry.
customers all around the world
We’ve helped tens of thousands of people in 140 countries purchase over 2 billion yen in goods from Japan.

Frequently Asked Questions

Japan Rabbit is an ecommerce service company that makes it easy-peasy to buy things from Japan that would otherwise be fiendishly difficult. We are a proxy-buying service company, not an online shop. As such, we act on behalf of our members' requests to buy-and-ship specified merchandise from Japan-based online shops, marketplace platforms, auction sites, and retail stores.

Japan Rabbit is on a mission to bring peace of mind to the people and businesses that depend on us to buy from Japan. We handle everything from order management and cross-border payment to purchasing and international shipping—so you don't have to. We are working to elevate ecommerce between Japanese sellers and overseas buyers, a critical service for the future of Japan's global economics.

Japan Rabbit makes money by charging our members fixed and variable fees for every successful purchase. Other sources of income include fees on photo requests, express processing, shipping payments, storage, and other services like splitting packages and discreet packing. This is how Japan Rabbit can continue building new and better products that help members get the most from their money.

Anyone who is an adult under applicable law (18 years and older in the U.S.) may sign up! Minors may access Japan Rabbit and use its service only under parental or adult supervision.

Japan Rabbit accepts payment by credit card. Supported credit cards include Visa, Mastercard, American Express, JCB, Discover & Diners. All payments are charged in US dollars.

Package forwarding from Japan.

Get an Address in Japan!
Delivery Partners
Accepted Payment Methods
Secure Payment
Payment at Japan Rabbit is safe. Your payments are processed using a secure connection.
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