Make an international order on Zozotown

Like most Japanese e-commerce sites, Zozotown does not offer international delivery by default. If you live abroad, you will need to use a proxy purchase service, such as Japan Rabbit, to receive your clothes at home.

Domestic shipping costs in Japan

Shipping costs to Japan are offered for all orders over 3000 yen. If the value of your cart is less than this amount, remember that Japan Rabbit, or any other proxy buyer, will add these charges to your final bill.

How to order from Zozotown: a step-by-step guide

We propose to accompany you with a guide where we show you how to buy on Zozotown using Japan Rabbit.

Step 1: Go to Zozo.jp

The Zozotown website can be found at zozo.jp.

The site design is quite classic. Some products are highlighted on the central part of the page. The right sidebar contains different promotional messages. The left sidebar groups several sections, including:

• 探す (Sagasu): Search. Allows you to access directories that list pages of the site that meet certain criteria.
• カテゴリー (Kategori): List all the product categories.
• ブランド (Burando): Offers a ranking of the most popular brands on the site.
• ショップ (Shoppu): Rank shops by popularity.

You can use these menus to navigate the site or search on the search bar to the right of the Zozotown logo.

Step 2: Search for items

Whether you choose one of the side menus or the search bar, you will come to a page that will list products matching the criteria you have chosen. You will find the number of products available under the name "対象商品".

The left sidebar allows you to refine your search:

• 性別 (Seibetsu): Allows you to define whether you want to see clothes for men, women, or children.
• 価格タイプ (Kakaku taipu): Allows you to choose the "price type". Namely, you can choose to see only products on sale, for example.
• カテゴリ (Kategori): To choose the product category.
• こだわり条件 (Kodawari Joken): Allows you to filter the products according to their wear.

You can also choose one of the three tabs located above the list of products:

• 新品 (Shinpin): New products.
• 古 着 (Furugi): Used clothes.
• コーデ (Kode): Photos showing you how you can wear certain products in an outfit.

Click on the products you want to buy. Then check if the product matches what you are looking for. If so, continue to the next step.

Step 3: Copy product links

Once you have found a product you want to buy on Zozotown, copy the URL of the page. To do this, you will need to have the product page in front of you. Move the mouse cursor to the address bar, and then click Ctrl+A to select the entire URL. Press Ctrl+C to copy it. Now go to the Japan Rabbit app. Place your mouse on the "Product Link" field, then press Ctrl+V to paste the address of the product page. From there, you will only have to click on "Next". Repeat the action as many times as there are products to buy.

Step 4: Consolidate and repack

You will receive an email from us when your package is in the Japan Rabbit office. From that moment, we can consolidate several of your parcels together or repack the package if it is too big or fragile.

Step 5: Choose your shipping method

Once your final package is ready, you will be able to choose your shipping method between EMS, FedEx, International epacket, SAL, Airmail, and Seamail. After making this choice, all you have to do is wait until the delivery man drops the parcel at your place.

Famous Brands you can shop on Zozotown

Japanese fashion brands

Tomorrowland

Tomorrowland is a brand that offers both men's and women's clothing. Its collections have a refined and sophisticated design that is supposed to remain elegant in the future. Buy Tomorrowland women's clothing - Buy Tomorrowland men's clothing

United Arrows

United Arrows is a Japanese company that has more than 200 select shops in Japan. Instead of only selling clothes and accessories from their own brand, they partnered with more than ten other designers and brands to offer a wider choice of high-end products. Buy United Arrows women's clothing - Buy United Arrows men's clothing

Urban Research Doors

Urban Research is another famous Japanese chain of apparel select shops. Originally, this brand from Osaka started as a Jeans shop in the '70s. Urban Research Doors is their biggest brand with 65 stores spread all over Japan. Buy Urban Research Doors women's clothing - Buy Urban Research Doors men's clothing

WEGO

WEGO is also an apparel select shop chain. It is highly inspired by the casual fashion of teenagers and young adults from neighborhoods like Harajuku, Shimokitazawa (both in Tokyo), and Shinsaibashi (Osaka). It has now more than a hundred shops all around Japan. Buy WEGO women's clothing - Buy WEGO men's clothing

Japanese and Japan-exclusive streetwear

BAPE with BAPELAND

Bathing Ape (also known as BAPE) is a world-famous Japanese streetwear brand. Its success comes from his shark-headed sweatshirts and monkey patterns. Exclusive products of this brand are available on Zozotown via the BAPELAND shop. Shop on BAPELAND

Adidas Originals

The famous German brand often offers shoes or clothing only for sale in Japan. Zozotown is the perfect place to find these rare pieces. Buy Adidas Originals clothes

Frequently Asked Questions

How do I know if an item fits me?

It is sometimes easy to get lost in Japanese clothing sizes. Indeed, Japan uses its own standards. Fortunately, we have grouped all Japanese shoe sizes and shoe size conversion charts on one page so you can do your shopping serenely.

Is Zozotown available in English?

Zozo.jp is only available in Japanese. But you can change that by using the Google Translate Chrome extension. With it, you will be able to automatically translate web pages in the language of your choice. Be aware this tool is not perfect. So some translations may be wrong, and you may also encounter unexpected errors using this tool.

Where can I find used clothes?

Zozotown dedicates an entire section of its website to second-hand clothing. This section is named ZOZOUSED and gets over 15,000 new ads a day. Browse on ZOZOUSED There are also other platforms that connect people who want to trade, buy or sell their clothes and accessories in Japan. Here are some of the most popular options:

• Mercari: The first Japanese mobile marketplace.
• Yahoo Auctions: The most used auction site in Japan.
• Rakuma: Rakuten's P2P sales platform.

Can I use LINE Pay on Zozotown?

You can use LINE Pay to buy clothes on Zozotown from your mobile. There is no commission on transactions coming from this famous Japanese app. To use LINE Pay, you'll have to go to the "Other" tab in the LINE app and click on "LINE Pay" to register.