In June, we celebrate onboarding our first customers

After nearly two-years of work, in June 2022, we onboarded our first Japan Rabbit customers. A big thank you to those of your who volunteered for our Early Access Program. You helped us find a lot of issues.

We added a feature to allow customers to declare their own Customs value.

This is something we never had in White Rabbit Express.

We polished our UI/UX

• Improved the design of the Pricing page
• Updated the 404 graphic
• Changed the style of the Add Address feature in the Checkout process
• Updated the style and color of the popover to match the brand style
• Made various style and copy edits to the Customer UI
• Added a total to the customs value
• Updated the placeholder image for missing items
• Improved the copywriting on the Customs page
• Improved the animation and text on the cart loading page
• Enhanced the copy on Checkout validation issues
• Improved the design of the Order Success page, including adding a graphic and confetti
• Improved the payment method selection process
• Improved the pre-approval explainer in the Checkout process.

And, we crushed dozens of bugs, to serve you better. 🐞🔨

• Add "count from customs queue" to Dashboard
• Add link to Service Task details on Service Task page
• Add tests for allowing customers to declare their own customs value
• Add back "Edit Cart" link after it was removed during redesign
• Allow buyers to add notes for receiving and packing teams
• Update copy about credits in Wallet
• Convert metrics to list view on Admin Dashboard
• Create mocks for testing scraping functionality
• Disable Auth0 verification emails during Early Access onboarding
• Fix bug where assigned credit card is not available for purchasing
• Fix bug with customs on Purchase History page
• Fix bug where fulfillment staff cannot print more than one barcode at a time
• Fix issue with invalid order total calculation
• Fix bug where customers see "NEW" packages on Order Details page (should only see "RECEIVED" and beyond)
• Fix issue with adding PayPal as a payment method.
• Fix issue with missing input control for setting customs type
• Fix "no rates" and "internal error" messages during checkout shipping estimate
• Fix routing issues on fees page
• Fix link to service fees on home page
• Format display of storage bins on all views
• Hide address selector if no address is present on Checkout page
• Hide Terms of Service checkboxes after first order on Checkout page
• Make it easier to discover how to end impersonation (admin feature)
• Make title in match-verify link to product page and remove shop link
• Link product title to product page in Receiving view
• Make UI improvements to Customs category selection tool
• Move status badge from Receiving view to prevent it from blocking images
• Post to Slack when a new order is created
• Prevent cart checkout when user's primary address is from a blacklisted country
• Remove Help Scout integration
• Remove welcome message from Front Chat
• Show country and payment method on Purchasing view
• Show item details during "review and checkout" step on Checkout page
• Show photo and item info during measure step on Receiving view
• Show receiving and arrival queue metrics on Dashboard
• Simplify validation on Checkout page
• Tidy up dashboard design on Admin page
• Update badges to use accent blue color
• Update cart style
• Update company address in iubenda Terms of Service
• Update header style on Admin page