Reduced Per Item Fee

Reduced Per Item Fee from $2.00 to $1.00.

Hopping mad about a Japan Rabbit bug?

Try our new bug reporting tool.

We've added a 'Report a Bug' feature to Japan Rabbit. This new tool makes it easy for you to report any issues you encounter while using the app. Our engineers will use the information you provide to help identify and fix the problem as quickly as possible.

To access the 'Report a Bug' feature, simply click the 'Report a Bug' in the top right menu of Japan Rabbit. From there, you can start a screen recording or take a screenshot, give your issue a title, and provide any additional details that might help our engineers.

We understand that any issue you encounter while using Japan Rabbit can be frustrating, and that's why we've added the 'Report a Bug' feature. This tool makes it easy for you to report any problems you encounter, and our engineers will use the information you provide to help resolve them as quickly as possible. So don't hesitate to use the 'Report a Bug' feature if you run into any issues.

Minor enhancements

• Allow customers to delete addresses and give them more control over their address information.
• Improved error feedback on User Sign In
• Displayed a more informative disposed message for packages where only some items have been disposed
• Optimized website to improve loading time

Updates and bug fixes to improve reliability and performance

• Added new customs types
• Fixed status of packages that have been consolidated and shipped, but were still showing as pending in the Received mailbox
• Updated the status correctly after customers pay for adjustments or fail payment requests.
• Changed status of an Order to Completed after fully purchasing it, requesting additional payment and receiving payment from customer
• Fixed issues with E2E tests failing.
• Fixed the input event bugs in the Arrival Barcode Scanning.
• Add and delete customs types.
• Add payment information on Service Task Details: This will allow staff to easily view payment details for each task.
• Added ability to save user notes for disabled accounts.
• Corrected sorting order on dashboard for "Closed" tasks
• Fixed issue making it unable to "Continue to Purchase" on orders
• Aggregate completed task at bottom of "My Tasks" on the dashboard
• Fixed bug in issuing credit to customer
• Improved UI of Order Expenses, auto-stripped out commas and kept figures intact when pasting amount
• Add cart item limit.
• Change the SEE IN STRIPE link to open in new window
• Changed the environment variable so that staging and dev do not use the production pub/nub queue for fulfillment.
• Fixed a bug that prevented some customers from making payments after adjustments.
• Fixed an issue that prevented successful barcode scans when attempting to receive an item with unreceived items in the order.
• Fixed images of the items in the Received mailbox
• Fixed issue with imgix image requests returning 404 errors
• Fixed page information in search results after move to Cloudflare (from netlify)
• Fixed static site 404 page
• Fixed the Auth0 top link in the reset password email
• Fixed the lag in Match & Verify
• Improve UI of Service task picking list. Add location ID.
• Prevented duplicate package barcodes
• Removed broken "Add discount" option before capturing payment on an order
• Refactor GraphQL subscriptions, queries & mutations. This improved performance and scalability of the application.
• Refactored the Melonbook banner service for Japan Rabbit
• Improved performance of the Measuring Step by refactoring the Mutation causing delays.
• Refactored the receiving workflow to eliminate temp_id barcodes and address multiple related issues.
• Removed completed service tasks from service task list.
• Resolved loading issues on the Receiving Past Due page.
• Reviewed ahrefs audit for japanrabbit.com
• Updated call to action links on the White Rabbit Express website that link to japanrabbit.com.
• Updated permissions for receiving staff in Admin
• Updated staging auction pricing to be the same as production
• Upgraded apollo-client to the latest version